Check in attendees

Scan tickets at the door, give your team access and sell at the door.

Scan tickets

  1. Open the event's Check-in tab on a phone or laptop with a camera.
  2. Use the Camera scanner and allow camera access when your browser asks.
  3. Point it at the QR code on each ticket. Each person can be checked in once; a second scan says they're already in.
  4. No QR code to hand? Use Manual entry with the Ticket ID or URL.

Give your team access

  1. Go to Staff and select Invite staff.
  2. Enter their name and email. Tick Let them sell tickets at the door if they'll run the box office.
  3. They get an email to set a password, then sign in at Staff sign in and see only the events and tools you gave them.

Sell at the door

  1. Switch door sales on in the event's On-site tab (Sell tickets at the door), and tick the Payment methods accepted at the door. Tick Card machine only if you have your own card terminal.
  2. On the Box office tab (or Sell a ticket on the Check-in tab), pick the ticket type and How many, then enter the buyer's name.
  3. Choose how they're paying. For Card or M-Pesa, select Charge … by card or Charge … with M-Pesa and turn the screen to the buyer. They scan the QR code and pay on their own phone (for M-Pesa they enter their number and approve the prompt with their PIN), or use Pay on this device. Their ticket opens on their phone once they've paid.
  4. For Cash or Card machine, take the money first, then select Record … cash or Record … on card machine. Door sales use the same ticket stock as online sales.

Badges

On the On-site tab, Print badges for this event sets the badge Template and what goes on it, such as the QR code and ticket type.