Scan tickets
- Open the event's Check-in tab on a phone or laptop with a camera.
- Use the Camera scanner and allow camera access when your browser asks.
- Point it at the QR code on each ticket. Each person can be checked in once; a second scan says they're already in.
- No QR code to hand? Use Manual entry with the Ticket ID or URL.
Give your team access
- Go to Staff and select Invite staff.
- Enter their name and email. Tick Let them sell tickets at the door if they'll run the box office.
- They get an email to set a password, then sign in at Staff sign in and see only the events and tools you gave them.
Sell at the door
- Switch door sales on in the event's On-site tab (Sell tickets at the door), and tick the Payment methods accepted at the door. Tick Card machine only if you have your own card terminal.
- On the Box office tab (or Sell a ticket on the Check-in tab), pick the ticket type and How many, then enter the buyer's name.
- Choose how they're paying. For Card or M-Pesa, select Charge … by card or Charge … with M-Pesa and turn the screen to the buyer. They scan the QR code and pay on their own phone (for M-Pesa they enter their number and approve the prompt with their PIN), or use Pay on this device. Their ticket opens on their phone once they've paid.
- For Cash or Card machine, take the money first, then select Record … cash or Record … on card machine. Door sales use the same ticket stock as online sales.
Badges
On the On-site tab, Print badges for this event sets the badge Template and what goes on it, such as the QR code and ticket type.
