Marketplace: Creve collects, then pays you
On revenue share, buyers pay by M-Pesa or card through Paystack and Creve collects the money. Creve's share of each paid ticket is deducted, and the rest is your balance.
- Open Payouts to see your Available balance, gross sales, platform fees and what you've withdrawn.
- Select Add destination and add where the money should go: a bank account, M-Pesa, a till or a paybill.
- Select Request withdrawal, choose where to send it (Send to) and the Amount (KES).
- Creve reviews the request and pays it out. The Withdrawals list shows where each one stands.
Withdrawals are on hold until your account is verified in Settings > Verification.
White Label: paid straight into your Paystack
On the subscription plan, ticket money goes into your own Paystack account and Creve only records the sales for your dashboard.
- Open Settings > Payments.
- Enter your Paystack public key and Paystack secret key, then select Connect Paystack.
- Select Test connection to check the keys work.
- Copy the Webhook URL shown and add it in your Paystack dashboard, so payments are confirmed even when a buyer closes the page early.
An event with paid tickets can't be published on White Label until Paystack is connected. Your secret key is stored encrypted and never shown again.
Seeing every payment
- Transactions lists every payment across your events, including failed ones.
- Each event's Transactions and Registrations tabs show that event's orders.